What products do you mainly sell?
We specialize in a wide range of electronics, including computers, smartphones, accessories, cameras, and smart home devices. Our brands include top names such as Apple, Huawei, Xiaomi, Meizu, and more.
Do your products come with a warranty?
Yes. All our products come with the manufacturer’s warranty, which varies by brand and product category. For details, please refer to individual product pages or contact us.
Can I return or exchange products?
Yes. Unopened or defective items can be returned or exchanged within 7 days of purchase. For more details, please see our Refund and Exchange Policy.
Do you offer repair or maintenance services?
Yes, we provide basic diagnostics, repair services, and technical support for certain electronic products. Please contact customer service for quotes.
Where is your physical store located?
Our store address is:
Shop 151, U-Mall, Yu Min Shopping Centre
300-302 Ngau Tau Kok Road, Kwun Tong, Kowloon
What payment methods do you accept?
We accept cash, credit cards, Faster Payment System (FPS), Alipay HK, WeChat Pay, and bank transfers.
How can I contact customer service?
You can reach us at our store address above. We usually respond within one business day.
Do you offer wholesale or bulk order discounts?
Yes. We provide special pricing for wholesale and bulk orders. Please contact us directly to discuss and obtain a quote.
Are all your products genuine and brand new?
Absolutely. We only sell 100% genuine and brand new products sourced from reputable brands and authorized distributors.
How long does local delivery take?
In-stock items generally take 1 to 3 business days for local delivery. Delays may occur during peak seasons.
Can I reserve products for in-store pickup?
Yes. Please contact us by phone or email to reserve products for up to 48 hours.
Do you accept pre-orders for new products?
Yes. We accept pre-orders for new releases from brands such as Apple, Huawei, and Xiaomi. Feel free to inquire about availability and release dates.
What should I do if I receive a defective item?
Please contact us immediately. We will arrange for a return, exchange, or warranty service based on the product condition and return policy.
Do you offer international shipping?
Currently, we only serve customers in Hong Kong. For large international orders, please contact us to discuss special arrangements.